Services

ONE-STOP SOLUTION22

Support your project all the time11

To reduce unscheduled downtime and maintenance costs, we not only deliver quality machines, but also provide complete support services, including 13-month warranty, spare parts, training resources, and onsite technical support.33

Our sales team and engineers are on call for your technical problems.44

Get Parts, Training, or Technical Support for Your Samuel Machines55

ADVANTAGE11

Beyond your expectation, within the budget.22

High Performance33

Our high-accuracy automated machines, which are equipped with servo motors and intelligent systems, help you enhance productivity.44

Customization Solutions

We provide a series of optional materials and devices to manufacture your private packing machine according to your ideas and needs.

Safe Production

We select qualified materials and design protective construction to protect both products and operators when the machine is running.

Service introduction11:

We own about 5,000 square meter manufacturing base and all kinds of relevant machines and around 300 skillful employees, which greatly ensure our good quality.22

1. Meet the needs33

Communicate your needs, provide your solutions, and submit your orders44

2. Payment55

Confirm the details required, verify the order, and advance the deposit or full payment66

3. Production

Put into production, real-time follow-up, ensure quality, and on-time delivery to customers

4. Package

Before packing for storage, take photos or videos for customer inspection

5.After inspection

Pay balance payment, contact logistics to arrange delivery

6. After-sales service

Analyze the after-sales reasons, product quality problems, free replacement, logistics damage, reasonable charge and replacement according to the damage situation